How can a resident manage their Oskey access if they move?

In summary:

• After signing a lease, the Resident Administrator without an account receives an email containing instructions to create their Oskey account;

• The Resident Administrator who already has an Oskey account can join their building from the app after signing a lease;

• The Resident invited by an existing Resident Administrator follows a similar process to the Resident Administrator in retrieving their access;

• After moving, the Oskey account remains open but access to the old building is revoked by the manager.

How can a resident activate their Oskey access after signing a lease if they don't yet have an account?

1. You will receive an email containing the information and instructions needed to create your Oskey account.

2. Create and activate your account by following the steps outlined in the email.

3. Access to your new building will automatically be available in the Home tab of the app.

How can a resident activate their Oskey access after signing a lease if they already have an account?

1. Ensure your property manager has the email address and phone number associated with your existing Oskey account.

2. Go to the Home screen and click on "Join my building".

3. Enter the activation code you received at the email address your property manager used to create your access profile.

4. The new building access will then appear in the Home tab of your app.

How can a resident activate their Oskey access after receiving an invitation from an existing resident if they don't yet have an account?

1. You will receive the invitation by email or SMS, depending on the method used by the resident.

2. Create and activate your account by following the steps in the email.

3. The new building access will then automatically appear in the Home tab of your app.

How can a resident activate their Oskey access after receiving an invitation from an existing resident if they already have an account?

1. If the email address or phone number used for the invitation matches the one associated with your existing Oskey account, you will receive an invitation notification directly in your Oskey app.

How can a resident leave a building equipped with Oskey?

Your property manager will handle the update after your departure. Your Oskey account will remain active, but your access to the building will be revoked.